Operational Technology

The Definitive Guide to Securing Operational Technology (OT): Bridging the Air Gap

For decades, the world of Operational Technology (OT), the industrial control systems, SCADA networks, and PLCs that physically run our factories, power grids, and water treatment plants, was an island. It was isolated, air-gapped, and safe from the chaotic, internet-connected world of IT.

That island is gone.

Digital transformation and Industry 4.0 have bridged the air gap. Today, OT systems are increasingly connected to enterprise IT networks to enable remote monitoring, predictive maintenance, and real-time analytics. While this convergence unlocks massive efficiency, it also exposes legacy industrial systems, many designed 30 years ago without a single security feature, to modern cyber threats.

The stakes in OT security are fundamentally different from IT. In IT, a breach means data loss. In OT, a breach means physical consequences: power outages, halted production lines, environmental damage, or even loss of life.

Why Operational Technology Security is the New Frontline

The threat landscape for industrial environments has shifted dramatically. Ransomware attacks on Operational Technology systems rose from 32% in 2023 to 56% in 2024, signaling a clear pivot by threat actors toward targets where downtime is intolerable.

In 2025, defending OT is becoming a board-level responsibility. The market for Operational Technology security is projected to explode to $50.29 billion by 2030, driven by the sheer urgency of protecting critical infrastructure from increasingly sophisticated ransomware and state-sponsored actors.

We are seeing three major trends driving this urgency:

  1. IT/OT Convergence: 70% of OT systems are projected to connect to IT networks in the coming year. Crucially, 75% of OT attacks now start as IT breaches, exploiting the trusted pathways between the corporate network and the plant floor.
  2. Ransomware Evolution: Attackers are no longer just encrypting data; they are manipulating controllers and disabling safety systems to force faster payouts. The manufacturing sector, defying general malware trends, remains the top target for ransomware due to its low tolerance for downtime.
  3. Regulatory Pressure: New directives (like NIS2 in Europe and tightening critical infrastructure rules in India) are moving OT security from “voluntary best practice” to “mandatory compliance”.

The Core Challenge: The “Insecure by Design” Legacy

Securing Operational Technology is not as simple as “installing antivirus.” The fundamental architecture of OT environments presents unique hurdles that traditional IT security tools often break.

1. The CIA Triad Flip

In IT security, Confidentiality is king, followed by Integrity and Availability. In Operational Technology , the priority is flipped: Availability is paramount.

  • Safety & Reliability First: You cannot simply patch a PLC (Programmable Logic Controller) or reboot a Human-Machine Interface (HMI) if it means stopping a blast furnace or a pharmaceutical production line.
  • Latency Sensitivity: Industrial protocols operate in milliseconds. A heavy security scan that adds 50ms of latency could cause a centrifuge to unbalance or a safety valve to fail.

2. The Legacy Burden

Many OT systems currently running in Indian factories were installed in the 1990s or early 2000s.

  • Windows XP/7 Dependency: It is common to find critical HMIs running on Windows XP because the control software is incompatible with modern OSs. These systems are unpatchable and unsupported.
  • Insecure Protocols: The languages of Operational Technology (Modbus, DNP3, BACnet) were designed for reliability, not security. They lack basic authentication or encryption. If an attacker can “ping” a device using these protocols, they can usually control it.

3. The Visibility Gap

In a standard IT network, you know exactly what servers you have. In Operational Technology, asset inventory is notoriously poor. Many facility managers do not have a real-time list of every sensor, actuator, or gateway on their plant floor, making it impossible to protect what they cannot see.

The Frameworks: Purdue, IEC 62443, and NIST

To secure these complex environments, we rely on established frameworks. However, we must adapt them for the modern era.

The Purdue Model (and its Erosion)

The Purdue Enterprise Reference Architecture (PERA) has been the standard for decades. It divides the network into distinct levels:

  • Level 4: Enterprise IT (ERP, Email).
  • Level 3.5: The DMZ (Demilitarized Zone) – the critical buffer.
  • Level 3: Site Operations (Historians, Engineering Workstations).
  • Level 2/1/0: The Control Zone (HMIs, PLCs, Sensors).

The Challenge: Digital transformation, specifically Industrial IoT (IIoT), is eroding this model. A vibration sensor (Level 0) might now talk directly to the Cloud (Level 4/5) via 5G, bypassing all the firewalls in between. We must rebuild these boundaries logically, not just physically.

IEC 62443: The OT Gold Standard

While NIST CSF is excellent for broad governance, IEC 62443 is the specific technical standard for Industrial Automation and Control Systems (IACS).

  • Zones and Conduits: It introduces the concept of grouping assets into “Zones” based on trust and criticality, and controlling communication via “Conduits” (firewalls/gateways).
  • Security Levels (SL 1-4): It defines target security levels, from protecting against casual misuse (SL 1) to sophisticated state actors (SL 4).

NIST CSF: The Governance Layer

The NIST Cybersecurity Framework (Identify, Protect, Detect, Respond, Recover) provides the strategic overlay. It is widely used to align Operational Technology security goals with enterprise risk management, ensuring the C-suite understands the risk.

5 Strategic Steps to Secure Operational Technology Environments

At Ascella Infosec, we advise a phased approach. Do not try to apply IT controls overnight. Start with visibility and segmentation.

Step 1: Asset Inventory and Visibility (Identify)

You cannot patch or segment what you don’t know exists.

  • Passive Discovery: Do not use active scanning (like Nmap) on an Operational Technology network; it can crash legacy devices. Use passive scanning tools that mirror traffic from a SPAN port on your switch. These tools dissect industrial protocols (Modbus, PROFINET) to identify devices, firmware versions, and communication maps without touching the live network.
  • Map the Traffic: Establish a baseline. Who is the PLC talking to? If an HMI suddenly starts talking to the Internet, that is an anomaly.

Step 2: Network Segmentation (Protect)

If you do one thing, do this. A flat network allows ransomware to spread from a receptionist’s PC to the factory floor in minutes.

  • The IDMZ: Implement an Industrial DMZ (IDMZ) between IT (Level 4) and OT (Level 3). No direct traffic should ever pass between IT and Operational Technology. All traffic must terminate in the DMZ (e.g., jump hosts, file servers, replica historians).
  • Micro-Segmentation: Go deeper than the DMZ. Segment the factory floor itself. The “Packaging Line” should not be able to talk to the “Mixing Line.” Use VLANs and OT-aware firewalls to create “Zones” as per IEC 62443.

Step 3: Secure Remote Access (Protect)

Remote access is the #1 vector for OT breaches. The days of using TeamViewer or RDP directly to an engineering workstation are over.

  • MFA is Mandatory: 65% of OT environments still have insecure remote access. Implement Multi-Factor Authentication (MFA) for all remote connections. Since legacy systems often don’t support MFA, apply it at the network layer (VPN/Gateway).
  • Secure Remote Access (SRA) Solutions: Use dedicated SRA tools that provide granular, just-in-time access. A vendor should only be able to access the specific device they are servicing, and their session should be recorded for audit purposes.

Step 4: Vulnerability Management & Patching (Protect)

Patching in OT is hard. Some systems cannot be patched without recertification or voiding warranties.

  • Risk-Based Patching: Don’t try to patch everything. Focus on “Known Exploited Vulnerabilities” (KEV) that are accessible from the network.
  • Virtual Patching: For unpatchable legacy systems (like Windows XP), use virtual patching. This involves placing an IPS (Intrusion Prevention System) rule at the firewall level to block traffic attempting to exploit the specific vulnerability, protecting the asset without touching its software.

Step 5: OT-Specific Monitoring (Detect & Respond)

Standard IT antivirus often fails in OT. You need “network-based” detection.

  • Anomaly Detection: Implement tools that learn the “baseline” of your industrial process. If a PLC is reprogrammed at 3 AM, or if a safety threshold is changed remotely, the system should trigger an alert.
  • Incident Response Playbooks: Have a specific Operational Technology Incident Response plan. If a workstation is infected, do you disconnect it? Do you shut down the line? These decisions must be pre-approved by plant operations, not just IT security.

The Cultural Gap: Bridging IT and OT Teams

Technological controls fail without human collaboration. There is often a “culture clash” between IT (who prioritize security/confidentiality) and Operational Technology engineers (who prioritize availability/safety).

  • The Solution: CISOs are increasingly taking ownership of Operational Technology security (52% of organizations in 2025). To succeed, security teams must “walk the floor.” Understand the physical process. Learn why a specific patch window is impossible. Build trust by showing that security protects uptime, not just data.

Conclusion: Resilience Over Compliance

Securing OT is a journey, not a project. The goal is not just to check a compliance box, but to ensure operational resilience. In a world where cyberattacks can cause physical damage, security is a safety function.

Don’t wait for a ransomware note to appear on an HMI screen. Start with visibility, enforce strict segmentation, and bridge the cultural gap between your IT and plant floor teams.

Secure Your Critical Infrastructure

The complexities of OT security, legacy protocols, fragile devices, and safety requirements, demand specialized expertise. Navigating this landscape alone is a significant risk.

At Ascella Infosec, we bridge the gap between IT security and engineering reality. As a leading cyber security services company, our team delivers comprehensive cyber security consulting services tailored for industrial environments. From IEC 62443 gap assessments to deploying OT-aware firewall security services, we help you protect your most critical assets.

Contact our expert IT security services team today to secure your operational technology.

Scroll to Top